1. Introduction
Welcome to lunada.app. We are committed to protecting your privacy. This policy outlines our practices concerning the collection, use, and sharing of your personal information. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
It is important to be transparent and comprehensive regarding the types of data we collect from our users. We may collect information that you provide to us and information that is collected automatically. When you register for an account, we collect your email address. If you decide to sign up using your Google account, we will also collect your name and the profile picture associated with your Google account. Should you choose to contact us directly, we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you may choose to provide.
We also collect some information automatically when you use our services. Like most websites, we collect information that your browser sends whenever you visit our Service. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We also use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
By submitting content or information, you grant LUNADA a fully paid, nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to reproduce, use, modify, publish, adapt, translate, create derivative works from, distribute, and display such content, either alone or in conjunction with LUNADA products and services, throughout the world in any media or format. By submitting content or information you also represent and warrant that the information or content is accurate; you own or have permission to use and submit the information or content, and that you submit; and that use of the content will not violate the rights of any third party or cause injury to any person or entity. You agree to defend, indemnify, and hold harmless LUNADA, employees, attorneys, and agents (“Indemnitees”) against all claims, expenses, liabilities, losses, costs, and damages, including reasonable attorney’s fees, that the Indemnitees may resulting from content or information you supply.
2.1 Lunada SMS Communications
By opting in to SMS reminders, You agree to receive event reminder texts for Lunada events. Message frequency varies by event. Message + data rates may apply. Reply STOP to unsubscribe or HELP for help.
Here are examples of the messages you will receive:
Example 1: We received your event registration. Your magic link https://bit.ly/abc123 to access your RSVP. Reply START to subscribe to event notifications. Example 2: Reminder: You have an upcoming event “Serata Italiana” which starts Sat, Aug 18 at 6:00pm. . Reply STOP to unsubscribe. Example 3: You RSVP’ed for the event “Serata VIP Dinner”. Reply YES to confirm your RSVP. Reply STOP to unsubscribe.
You can cancel the SMS service at any time. Just text “STOP” to any SMS notification you receive. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. Carriers are not liable for delayed or undelivered messages.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@lunada.app.
As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
3. How We Use Your Information
We use the information we collect for various purposes. These purposes include to provide, operate, and maintain our Service. We also use this information to improve, personalize, and expand our Service and to understand and analyze how you use our Service. We may need to communicate with you, either directly or through one of our partners, for customer service, and to provide you with updates and other information relating to the Service. If you have opted in, we may send you emails and newsletters. This information is also used to find and prevent fraud.
4. Sharing Your Information
We do not share your personal information with third parties, but there are some exceptions. We may disclose your personal information for any other purpose, but we will get your consent first. We may share your information with third-party vendors and service providers that perform services on our behalf, such as hosting and analytics. When you sign up or log in with your Google account, you are providing information to Google Inc., and the use of this information is governed by Google’s Privacy Policy. We may also disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or a government agency.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Data Security
The security of your data is important to us, but you should remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information. You have the right to access, update, or delete the information we have on you. You also have the right to have your information rectified if that information is inaccurate or incomplete. In some cases, you may have the right to object to our processing of your personal information and the right to request that we restrict the processing of your personal information. You also have the right to be provided with a copy of your personal information in a structured, machine-readable, and commonly used format. If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
8. Children’s Privacy
Our Service does not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
To request to have your account and associated data deleted, see: request deletion.
If you have any questions about this Privacy Policy, you can contact us by email support@lunada.app